Office de Tourisme et des Congrès de Martigues
| __Établissement | Office de Tourisme et des Congrès de Martigues |
|---|---|
| __Activités |
Tourist office |
| Address |
Rond Point de l'Hotel de Ville 13500 Martigues Bouches-du-Rhône, Provence-Alpes-Côte d'Azur |
| Website | https://www.martigues-tourisme.com/ |
| Contact |
+33 4 42 42 31 10 info@martigues-tourisme.com |
| Référent |
Mme
Fiolet
Astrid
+33 4 42 42 31 10 a.fiolet@splte-martigues.fr |
| Marques Attribuées |
Marque Tourisme & Handicap — Picto Auditif Marque Tourisme & Handicap — Picto Mental Marque Tourisme & Handicap — Picto Moteur Marque Tourisme & Handicap — Picto Visuel |
| Give your opinion |
Welcome to the Martigues Tourist Office
Syndicat d'Initiative created in 1951, which became a Tourist Office in 1993, it welcomes visitors, to inform and advise them before and during their stay in Martigues and Provence.
It is a few minutes walk from the Ile district, the historic center.
It is open 7 days a week, from June to September, Monday to Saturday, the rest of the year.
The 80 m² reception hall is divided into 3 areas clearly identified by signage above the reception desks:
- The main reception
- The ticketing area and the shop corner in which a variety of products are offered
- The lounge area which allows visitors to rest, take the time necessary to consult the documentation made available or take advantage of the free wifi access. Coloring and reading corner dedicated to children.
The Martigues Tourist Office has been aware since 2005 of welcoming people with disabilities in the town. It obtained the state label "Tourism & Handicap" for 3 major families of disabilities in 2015, renewed in 2021 for the 4 major families of disabilities.
The stay advisers are trained and made aware of the reception of people with disabilities, thus allowing to have a personalized welcome according to each request.
Hearing impairment
• Reception desk with amplifier and magnetic loop
• Visual alarm
• Live chat
• Interactive terminal in front of the Tourist Office
• Guides the accessible tourist offer
Mental handicap
• Signage with specific drawings allowing people with mental disabilities to find their way around the Tourist Office.
• Personalized welcome.
• Easy to understand brochure with a simplified plan of the city center and territory with pictograms.
Physical disability
• Door bell
• Counter at height accessible to people in wheelchairs or who are of small stature.
• Public car park in the immediate vicinity with reserved places.
• Guide to the tourist offer and adapted public services.
• Accessible washrooms.
Visual impairment
• Beacon at the entrance to the Tourist Office
• Documentation and plan in enlarged characters
• Accessible website
